iPOS Connect General Issues

iPOS Connect General Issues

If you are having any problems with iPOS Connect, verify the following:

  1. The BOH PC is either running Windows 7,8, 10 
  2. You have an exclusion on the c:\program files\ipossql (or c:\program files(x86) ) folder in your antivirus
  3. ​Make sure you have all of the Windows updates INCLUDING ALL OPTIONAL UPDATES RELATED TO WINDOWS AND THE .NET FRAMEWORK -- THIS MAY REQUIRE A REBOOT OF THE PC.
  4. You have your firewall open for bidirectional access to https://data.myposinfo.com on port  1433  and access for https://incontrolpos.com (for app updates)
  5. Right mouse click on the iPOS SQL icon and Run as Administrator
  6. If your antivirus has deleted key files in our app, you may need to reinstall iPOS Connect. Download and install from  https://www.incontrolpos.com/downloads/iposconnectsetup.zip

    • Related Articles

    • iPOS SQL/Connect Setup Info

      iPOS SQL/Connect Setup Info iPOS SQL/Connect is a client application that runs on the POS back office PC or data server PC. This application runs automatically each day and uploads the data at 6:00 AM, unattended and in the background. Download the ...

    • iPOS Connect Did Not Upload My Data

      If you are missing any days it could be for the following reasons: You lost your internet connection at some point around the 6;00 am time frame on your POS data server. This is when iPOS Connect uploads your data to our server. Your POS data server ...

    • iPOS SQL/Connect Setup Requirements

      FIREWALL SETTINGS You will need bi-directional access on port 443 for https://data.myposinfo.com For product updates will need access access on port 443 to https://www.incontrolpos.com To install iPOS SQL, you will need to be logged in as the ...