Is iPOS Licensed or Locked?
If the application says LICENSED
Turn off your scroll lock key to hide this screen, or you can just keep clicking CONTINUE and the app will start.
The scroll lock key on your keyboard will hide/unhide the status screen if the app is licensed or in the 30 day trial mode. To enter an activation code while the app is in trial mode simply turn on the scroll lock key, launch the app and you will see the text box to copy and paste in the activation code.
Your application says LOCKED
If you see the locked status screen when trying to use the iPOS application you will need to submit to us, the application name, site and mid codes in order to obtain an unlock code. Use our Site/Mid Code Submission form: Activation Code Request
DO NOT EMAIL US SCREEN SHOTS to request activation codes We cannot respond to these requests
If you have an URGENT REQUEST for an activation code, you must have purchased a Priority Phone Support Plan
Allow 24-48 hours for a reply back with the unlock code
Mon-Fri 9am-5pm Pacific Time
Unlock codes are provided for registered users only.
Make sure you allow this time for payroll unlock codes - do not wait until the payroll deadline and then expect to receive an activation code immediately. Please plan ahead to avoid manual entry of your payroll.
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Why is iPOS Locked?
iPOS Payroll has a lock feature to prevent software piracy. iPOS locks down on several hardware components in your PC. If your PC is serviced and/or on rare occasion some Windows updates, this can trigger the locking mechanism. If the iPOS comes ...
iPOS Payroll Update Requirements
To get updates to your iPOS Payroll interface: Provide access through your firewall(s) to https://incontrolpos.com Make sure you have an exclusion in your antivirus on the c:\program files\ipospay folder (or c:\program files(x86)\ipospay for 64 bit ...
Updates for iPOS Payroll
To get updates for iPOS Payroll, make sure these are in place You have your firewall open for https://www.incontrolpos.com You are logged in as a windows admin Make sure you have a full folder exclusion in your antivirus for: c:\program ...
Problems with email in iPOS Payroll
If you are having problems with email in iPOS Payroll we recommend the following: We have added our email server for you to use. Get the latest version of iPOS. To do this, select Help > Check for Updates from the top menu bar. Let it download ...
Adding/Removing Email Addresses in iPOS Payroll
You can easily add or remove email addresses in iPOS Payroll. To access the email list in iPOS, select from the top menu bar Setup > Email List Setup You can add email addresses to the grid by clicking the grid to insert a new row and you can remove ...